Shipping policy

SHIPPING POLICY

FREE WORLDWIDE SHIPPING
Every Black Forged order ships free of charge from the Netherlands, 
no minimum order required.

PROCESSING TIME
Orders are processed and shipped within 1–2 business days after 
payment. Orders placed on weekends or public holidays are processed 
on the next business day. Every ring is quality-checked before it 
ships.

DELIVERY TIMES
Once shipped, estimated delivery times are:
- Netherlands: 1–2 business days
- Belgium & Germany: 2–4 business days
- Rest of the EU: 3–7 business days
- Outside the EU: 7–14 business days

These are estimates. Delays can occasionally occur due to carrier 
or customs processing, especially during holidays.

TRACKING
As soon as your order ships, you'll receive a confirmation email 
with a tracking link, so you can follow your ring every step of 
the way.

PACKAGING
Every ring is carefully and securely packed to protect it in 
transit, so it arrives in perfect condition — ready to wear.

CUSTOMS & IMPORT DUTIES (OUTSIDE THE EU)
Orders shipped within the EU never have extra customs fees. For 
orders outside the EU (including the United Kingdom), import duties 
or taxes may be charged by your country's customs authorities upon 
delivery. These charges are not included in the order price and are 
the responsibility of the customer.

INCORRECT ADDRESS
Please double-check your shipping address at checkout. We're not 
responsible for orders delivered to an incorrect address provided 
by the customer. If you notice a mistake, contact us as soon as 
possible — if your order hasn't shipped yet, we'll gladly update it.

LOST OR DAMAGED PARCELS
If your tracking shows no movement for 7 business days, or your 
ring arrives damaged, contact us at info@blackforgedjewelry.nl with 
your order number. Damaged rings are replaced free of charge under 
our warranty.

Questions? Email us at info@blackforgedjewelry.nl — we reply within 
2 business days.